we only do offline payments (EFT). once you have sent proof of payment to our email, we will mark the garment out of stock. there may be some overlap where two people have bought the same thing, should this happen, we will look at the time stamps on the p.o.p & take it from there.
processing can take up to three days, and postage 5-7 working days.
we don't have the capacity right now to send out parcels more than once a week. please be patient as we navigate this new system. we are after all just two gals on opposite sides of the world trying to make this thing happen.
to get the most out of your garments, we suggest a cool wash cycle. for delicate items like sheer garments & corsets, a hand wash is recommended.
should your garment wear over time, please consider mending before tossing.
all garments are pre-washed.
flaws have been given in the details. sometimes we miss a few. please see photos & details to make sure you are happy with your purchase.
at this time we don't do refunds or exchanges unless there is a major flaw that we may have missed. in this case, you may exchange the item.